At www.stepholic.shop, we prioritize your privacy as much as you value your style. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This policy outlines our practices to ensure you feel secure while browsing, shopping, or interacting with our platform.
We gather two types of data: automatically collected information (e.g., IP address, device type, browser details, and cookies) and user-provided details (such as email addresses, shipping information, and payment data during checkout). For instance, when you explore our High-Top Shoes or Running Trainers, we may track page interactions to improve product recommendations.
Your information enables seamless order processing, personalized experiences (like suggesting Chic Loafers based on past views), and efficient customer support. We also analyze aggregated data to refine our collection—whether it’s Sporty Slip-Ons or Hiking Sandals—and optimize marketing strategies to match your preferences.
Cookies help remember your cart items (like those Rugged Sneakers you eyed) and streamline logins. Analytical cookies assess trends—for example, how often Trail Boots are viewed versus Fashionable Flats—while third-party tools (e.g., Google Analytics) measure ad performance. You can manage preferences via browser settings, though disabling cookies may limit features.
We employ SSL encryption for transactions and store sensitive data (e.g., payment details) using tokenization. Regular audits and restricted employee access further safeguard your information. While no system is 100% breach-proof, we adhere to industry standards to protect your Suede Moccasins orders and account details.
Trusted partners—like payment gateways and logistics providers—receive only necessary data to fulfill orders (e.g., shipping addresses for Moccasins deliveries). Advertising platforms may use anonymized behavior data to display relevant promotions. We vet all third parties for compliance with GDPR and other privacy regulations.
You may request access, corrections, or deletion of your data (e.g., updating preferences for Sneakers alerts). To exercise these rights or report concerns, email us at [email protected]. We respond within 14 business days and never discriminate against privacy-focused requests.